Last Updated. October 2025.
Kidzklub Australia (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, disclose and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect personal information that you provide to us directly when you:
Make an enquiry through our website, social media, email or phone
Submit an online form or booking request
Engage our services for an event or program
Apply for employment or volunteer opportunities
The types of personal information we may collect include:
Name, address, email and phone number
Details about your event, venue or business
Child-related details necessary for booking childcare services (e.g. name, age, medical or allergy information)
Payment or invoicing details
Any other information you voluntarily provide
We do not knowingly collect personal information from children without parental consent.
We use the personal information we collect to:
Respond to your enquiries and provide quotations or proposals
Deliver childcare, event or entertainment services
Manage bookings, payments and client relationships
Communicate important updates, confirmations and reminders
Improve our services, website and customer experience
Comply with legal and regulatory obligations
We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.
We will never sell or rent your personal information to third parties. We may disclose your personal information to:
Staff members, contractors and service providers directly involved in delivering your booked service
Partner organisations or venues where collaboration is required (e.g. resorts, councils, festivals)
Regulatory authorities if required by law
Our accountants, IT providers and marketing platforms, where necessary for business operations
Your information may be stored electronically and/or in paper form. When information is no longer required, we securely delete or destroy it. We take reasonable steps to protect all personal data from misuse, loss, unauthorised access, modification or disclosure through:
Secure digital systems with password protection
Limited access to authorised staff only
Regular review of data storage practices
Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect non-identifiable data about how visitors use the site. This helps us understand website performance and improve user experience.
You can disable cookies through your browser settings, although this may affect how the website functions.
If you subscribe to our mailing list or follow our social media channels, we may use your contact details to send you relevant updates and news. You can opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date or incomplete.
Please contact us using the details below and we will respond within a reasonable timeframe.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy statements.
We may update this Privacy Policy from time to time to reflect changes in legislation or our business operations. The updated version will be published on this website with the revised date.
If you have any questions, feedback or complaints about this Privacy Policy or how we handle your information, please contact:
Kidzklub Australia
Email: info@kidzklub.com.au
Phone: +61 429 770 147
Address: Byron Bay, NSW, Australia
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
