Kidzklub Australia Terms and Conditions

Last Updated. October 2025. 

Children Enjoying Arts and crafts at the Kidzklub Australia craft station

Kidzklub Australia Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of this website and any services provided by Kidzklub Australia (“we”, “us”, “our”). By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. General Use of This Website

By using our website, you agree to:

  • Use it only for lawful purposes

  • Not engage in any activity that interferes with or disrupts the website

  • Not attempt to gain unauthorised access to any part of the site or related systems

We may update or change the content on this website at any time without notice.

2. Services Provided

Kidzklub Australia provides children’s entertainment, event activations, school holiday programs, childcare, and related services across Australia.
All services are subject to availability, event suitability, and compliance with relevant safety and licensing requirements.

When booking our services, you agree to provide accurate information regarding your venue, event, and participant details.

3. Bookings and Payments

  • Bookings are confirmed once a written agreement or email confirmation has been received from both parties.

  • A deposit or full payment may be required prior to the event, as specified in your proposal or invoice.

  • Payment terms and due dates will be clearly stated in your booking confirmation or invoice.

  • Prices are quoted in Australian Dollars (AUD) and may be subject to GST where applicable.

4. Cancellations and Refunds

We understand plans can change. If you need to cancel a booking, please contact us as soon as possible.

  • Cancellations within 24 hours of the scheduled service may incur a fee of $50 or a percentage of the total booking value, depending on the nature of the service.

  • Deposits are generally non-refundable unless otherwise stated in your agreement.

  • If we are unable to deliver the service due to unforeseen circumstances (e.g. severe weather, illness, or emergencies), we will work with you to reschedule or offer a suitable alternative.

5. Safety and Supervision

Kidzklub Australia takes child safety seriously. All staff and contractors hold current Working With Children Checks and relevant First Aid certifications.

Parents and guardians must remain on site during public activations, such as shopping centre or community events, unless otherwise specified.
Where childcare is provided, our qualified staff operate under strict supervision ratios and risk management procedures.

We reserve the right to refuse participation to any child if their behaviour endangers themselves or others.

6. Liability and Indemnity

While every care is taken to ensure safety, participation in any Kidzklub activity is at the attendee’s own risk.
To the extent permitted by law, Kidzklub Australia is not liable for:

  • Any injury, loss or damage arising from participation in our programs or use of our website

  • Any indirect, incidental or consequential damages resulting from your use of our services

Clients, parents or guardians agree to indemnify Kidzklub Australia against any claims arising from the actions of children under their care during events or activities.

7. Intellectual Property

All text, images, designs, logos and materials on this website are the property of Kidzklub Australia or used under licence.
You may not reproduce, distribute or use any content without our prior written consent.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and manage personal information.

9. Links to Other Websites

Our website may include links to external websites. These are provided for convenience only. We are not responsible for the content or privacy practices of linked sites.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact Us

For any questions about these Terms and Conditions, please contact:

Email: info@kidzklub.com.au
Phone: +61 429 770 147
Address: Byron Bay, NSW, Australia